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Discussion topic: Sky Q box

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This message was authored by: Stbd10

Sky Q box

Keeps going into standby mode

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This message was authored by: TimmyBGood

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Stbd10 

 

Log a fault with Sky: they'll probably want to swap the box out.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: Daniel0210

Re: Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@Stbd10 

If Sky do agree to a box swap that may be done on your doorstep by a courier. In that case remember to remove your viewing card from your old box before it disappears into the back of a van. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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