Sky Q box

[Maya123-]

Sky Q box issues have returned - did hard reset /checked all cables and remote/ unplugged and disconnect and reconnected cables  - box now shows a green light but no picture - sound comes and goes for 5 seconds or so but never with a picture 

[Mr+Flibbles+86 · Accepted solution]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147