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Discussion topic: Sky Q box won’t reboot

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This message was authored by: MDT53

Sky Q box won’t reboot

Hi. I have Sky Q and multi room in 2 bedrooms and everything works except main Sky Q box stuck in standby. Reboot and wait 30 seconds doesn't resolve. Any ideas please. Thanks

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This message was authored by: Quoman7

Re: Sky Q box won’t reboot

Posted by a Superuser, not a Sky employee. Find out more

@MDT53 wrote:

Hi. I have Sky Q and multi room in 2 bedrooms and everything works except main Sky Q box stuck in standby. Reboot and wait 30 seconds doesn't resolve. Any ideas please. Thanks


Hi @MDT53 If rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, doesn't work, what if any messages are on your TV screen, and what colour lights are on the front of the SKYQ main box?

 

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