@KT81 wrote:
How much is every one being charged to upgrade their old Q box to HDR
hi @KT81
Not too sure on current charge
The standard 'engineer' upgrade was £100 (or maybe £99) for probably as long as I can remember
This charge is/was the same for a 1TB HDR box or a 2TB HDR box when an angineer sswiches
However, there should be a self install option which was £25 for 1TB HDR & £50 for 2TB although I think these may possibly have increased a bit but I am not sure.
One thing that did crop for at least one customer a long time ago was that the adviser could not select 'self install' on their system until the UHD add on upgrade had been applied so this may be the reason - it might be worth calling again and try to get them to see if thay can apply the UHD add on before checking to see if a Self install is an option
s but a while ago these were the standard charges:
