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Discussion topic: Sky Q box stuck on accessibility screen

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This message was authored by Aub This message was authored by: Aub

Sky Q box stuck on accessibility screen

Sky Q box stuck on accessibility screen

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This message was authored by nigea99 This message was authored by: nigea99

Re: Sky Q box stuck on accessibility screen

Posted by a Superuser, not a Sky employee. Find out more

@Aub wrote:

Sky Q box stuck on accessibility screen


hi @Aub 

 

This message seems to have caused a bit of a quirk so try this:

 

Press & hold 4 & 6 on the remote to set to Infrared only

Hopefully you can then dismiss the message

Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together

 

If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times

Then try the 1&3 to re-pair & pair with the TV

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