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Discussion topic: Sky Q box return
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This message was authored by: ACH9
Message posted on 16 Sep 2024 12:58 PM
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Sky Q box return
I have received a new Sky Q box and at the same time DPD collected my old box.
Unbelievably 3 days later DPD have returned my old box back to me instead of sending to Sky.
How do I get this back to Sky - DPD wouldn't accept it as I didn't have a return label!!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 16 Sep 2024 01:20 PM
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Re: Sky Q box return
This link will help you to return the equipment via Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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