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Discussion topic: Sky Q box return

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This message was authored by: ACH9

Sky Q box return

I have received a new Sky Q box and at the same time DPD collected my old box.
Unbelievably  3 days later DPD have returned my old box back to me instead of sending to Sky. 
How do I get this back to Sky - DPD wouldn't accept it as I didn't have a return label!! 

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This message was authored by: caesarome

Re: Sky Q box return

Posted by a Superuser, not a Sky employee. Find out more

@ACH9 

This link will help you to return the equipment via Royal Mail.

 

https://www.sky.com/help/articles/return-tv-broadband


Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

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