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Discussion topic: Sky Wifi not appearing on the network list.

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This message was authored by AlexP5 This message was authored by: AlexP5

Sky Wifi not appearing on the network list.

It's as the title says, I've plugged in my Sky Wifi and everything was working fine. However, as I tried to set up an extender, all of a sudden it refused to show up on multiple devices' network lists leaving us unable to connect.

 

We have also tried connecting through SSID and the QR code all to no avail 

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AlexP5
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This message was authored by AlexP5 This message was authored by: AlexP5

Re: Sky Wifi not appearing on the network list.

I should also mention that the hub in question is the Sky Max Hub.

This message was authored by oldfella This message was authored by: oldfella

Re: Sky Wifi not appearing on the network list.

Posted by a Superuser, not a Sky employee. Find out more

@AlexP5 wrote:

It's as the title says, I've plugged in my Sky Wifi and everything was working fine. However, as I tried to set up an extender, all of a sudden it refused to show up on multiple devices' network lists leaving us unable to connect.

 

We have also tried connecting through SSID and the QR code all to no avail 


Hi @AlexP5 

Exactly what Extender are you trying to set up?

AlexP5
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This message was authored by AlexP5 This message was authored by: AlexP5

Re: Sky Wifi not appearing on the network list.

It's a TPLink RE300, although I believe the issue isn't with the extender as both on the setup page and my device's wifi list the connection doesn't show up.

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