Discussion topic: Sky Q box red light constantly needs reboot
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Message posted on 27 Jun 2023 10:15 PM
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Sky Q box red light constantly needs reboot
My Sky Q box is at least 5 years old, and for the past few months it constantly needs a re-boot, where the red light turns on the front of the box and I have to go and manually re-start everything. The remote seems to be ok because the red light flashes when I press the ? button.
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Message posted on 28 Jun 2023 12:03 PM
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Re: Sky Q box red light constantly needs reboot
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 30 Jun 2023 10:33 AM
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Re: Sky Q box red light constantly needs reboot
Update - we spoke to @Lagniappe and provided steps to resolve the issue when they had the timer to complete them.
Lisa - Sky Tech Team Expert
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