Sky Q box or remote not working

[Balbi+Balu]

My Sky Q box or my remote is not working?

[Daniel0210]

@Balbi+Balu 

You will have to provide more information in order for us the advise you.

[oldfella]

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@Balbi+Balu wrote:

My Sky Q box or my remote is not working?

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Hi @Balbi+Balu 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

[ksaro1]

Also, make sure the batteries aren't dead in the remote.