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Discussion topic: Sky Q box not working

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This message was authored by Zeb2 This message was authored by: Zeb2

Sky Q box not working

Sky Q box has stopped working. Does anyone know what customer service number I can call to get a replacement Sky Q box ?

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This message was authored by Doc5907 This message was authored by: Doc5907

Re: Sky Q box not working

Posted by a Superuser, not a Sky employee. Find out more

@Zeb2 wrote:

Sky Q box has stopped working. Does anyone know what customer service number I can call to get a replacement Sky Q box ?


@Zeb2 

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
On the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number for Ireland.

Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
BT Broadband
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q box not working

Posted by a Superuser, not a Sky employee. Find out more

@Zeb2 

In what way isn't it working? Provide some details and someone here may be able to advise you and save you a call. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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