Discussion topic: Sky Q box not working

This message was authored by: Beth31 · ‎06 Dec 2023

Just had a power cut, I have power again but sky Q box is not working, I've rebooted the router, switched it off the mains, changed the plug to different plug hole, checked cables at the back but not getting any light on the sky Q box

This message was authored by: PandJ2020 · ‎06 Dec 2023

Checked the fuse?

If it is completely dead then you'll have to call Sky for a replacement.

I am just another Sky customer and my views are my own

This message was authored by: Daniel0210 · ‎06 Dec 2023

@Beth31

If Sky agree and arrange a doorstep box swap, where DPD deliver a replacement box and take away the faulty one, don't forget to remove the viewing card from the dodgy box.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Sky Q box not working

Sky Q box not working

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