17 Sep 2024 01:15 PM
My Sky Q box and mini box is not responding to the remotes or connecting to the tv
17 Sep 2024 02:34 PM
Remote control not working both remotes .
17 Sep 2024 04:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@Motherof3 wrote:
My Sky Q box and mini box is not responding to the remotes or connecting to the tv
Have you tried rebooting your Q boxes ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
if that doesnt help
Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.
19 Sep 2024 01:40 AM
Unfortunately this hasn't worked either.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion