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Discussion topic: Sky Q box loses Network Connection

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This message was authored by: alexanderwilson

Sky Q box loses Network Connection

Hi there Over the past week or so our Sky Q box loses Network Connection in the evenings. The problem usually starts around 9pm. This goes on intermittently until the early hours. As a result we also lose connection with the Minis. I've tried turning the box on/off and reconnecting to the router, but the problem is persistent. Any help would be appreciated. Thanks
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This message was authored by: Gower23

Re: Sky Q box loses Network Connection

Hi - I have the same issue and it says that perhaps I need a booster? I have just paid to get Sky Fibre upgrade so this should not be an issue.

I can connect to the internet just not via Sky Q box?

 

any help would be welcome - thanks so much

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