Sky Q box keeps on losing WiFi connection

[wgas]

Sky Q box keeps losing WiFi connection within minutes of resetting it 

[oldfella]

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@wgas wrote:

Sky Q box keeps losing WiFi connection within minutes of resetting it 

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hi @wgas 
Who is your Broadband supplier and how far is your Q box from your router?

[wgas]

 sky broadband however I have a UniFi system installed as an extension which has been in place for several years and has always worked 

[oldfella]

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@wgas wrote:

 sky broadband however I have a UniFi system installed as an extension which has been in place for several years and has always worked 

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Mmm.

Looks like interference between the two mesh systems.

You never answered how far your Q box is away from your Sky Router.

Also are you trying to connect your Q box to the Unifi mesh or your Sky router?

[wgas]

The nearest extension is 4mtrs away. Connecting to the UniFi mesh

[StevenTheGeek]

I have the same problem lately. I know sky will say its something to do with the internet but im starting to doubt the "its not us, its you", can't help but think something changed in firmware. 

i had a mesh system where each wifi box was ethernet backhaul, the sky box is like 6 ft.  But i'd  find it wont download content and will say "connection to router but no internet".

so i temporarily shut it all down and put a single unify access point 7 ft line of site from sky box. Its just as bad. Every device, cameras, tablets, laptops are  never an issue... sky q just goes "what internet" lol 

i wished i could have a sky stream puck as part of my package so my wife doesn't complain every couple of days.