0

Discussion topic: Sky Q box - heat issues

Reply
This message was authored by: Kieran208891

Sky Q box - heat issues

I recently got a new sky q box - have checked in the mornings and it has an amber light and the top is warm to touch even tho it hasn't been in use all night

Should the light not be red as it is turned off?

Reply

All Replies

This message was authored by: Laing1

Re: Sky Q box - heat issues

Posted by a Superuser, not a Sky employee. Find out more

@Kieran208891 wrote:

I recently got a new sky q box - have checked in the mornings and it has an amber light and the top is warm to touch even tho it hasn't been in use all night

Should the light not be red as it is turned off?


@Kieran208891 no when you press the button on the remote control to turn the Q box off it goes to sleep with an amber light if you have it set for eco mode it will go in to a deep sleep (from around 2.30 to 5.45ish)  where the light will go red 

The box feeling warm to the touch is normal


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
Reply