Sky Q bix keeps saying there is no network connection, but the main box is workingfine

[Mick1023]

Sky Q mini box keeps saying there is no network connection,  but the main box is working fine

[Tom-W19]

Hi @Mick1023 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[HogsJoy]

I'm having the same problem my mini box keeps switching on & off saying connectivity problem