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Discussion topic: Sky Q bix keeps saying there is no network connection, but the main box is workingfine

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This message was authored by Mick1023 This message was authored by: Mick1023

Sky Q bix keeps saying there is no network connection, but the main box is workingfine

Sky Q mini box keeps saying there is no network connection,  but the main box is working fine

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky Q bix keeps saying there is no network connection, but the main box is workingfine

Posted by a Sky employee

Hi @Mick1023 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Q bix keeps saying there is no network connection, but the main box is workingfine

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by HogsJoy This message was authored by: HogsJoy

Re: Sky Q bix keeps saying there is no network connection, but the main box is workingfine

I'm having the same problem my mini box keeps switching on & off saying connectivity problem 

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