Sky Q - apps vanished

[Pigeon247]

any help - I have sky Q full sky package,  all my apps have vanished and I cannot get my mini boxes to connect

i only have peacock app 

Changed from wifi to Ethernet,  on demand for sky works and downloads work 

[Laing1]

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@Pigeon247 wrote:

any help - I have sky Q full sky package,  all my apps have vanished and I cannot get my mini boxes to connect

i only have peacock app 

Changed from wifi to Ethernet,  on demand for sky works and downloads work 

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@Pigeon247 you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

[Pigeon247]

Hey thank you for replying - I've tried that, no luck all I have is the Peacock app nothing else... everything was good until 1.5 weeks ago 

intermet is fine,  I can't work out what's gone wrong

bills up to date and subscribed to everything !  Sky customer services haven't been much help... hence I'm here in case someone else has experienced the same