Hi all,
my problems started back last november. My tv wasn't reciving signal, i rang sky and they suggested that because i had a sky plus box the problem was with the sky plus box and led me down the road to agreeing to have a sky q box upgrade. later that same evening a friend suggested my satellite dish might be the problem, he was right and he fixed the problem, i cancelled the sky q box installation that same evening . Roll on three months later, i switched on the tv to see a message that my "viewing card was invalid" .
I rang sky to eventually ( nearly a full hour, going between different sky departments) that when i agreed to the sky q box they invalidated my sky plus account to take effect three months after the agreed installation.
That there was now no option but to go ahead with the sky q installation as my card was invalid, that they were unable to reverse what ever changes were made. So, no option i agreed once again to the installation. First technician was unable to visit during the scheduled times. appointment changed by a week, second technician came installe the box failed to pair the card, left saying that it would "probably pair itself" to give it "a go later" if i had any problem i had his number and to contact him. It did not pair and the next day when i switched on the tv the message was "your services have been withdrawn". I have rang the technician daily since (10 days up until yesterday ) left messges, no response. Rang Sky, they cannot do anything for me need to take another day off friday to wait for another technician . Am absolutely at my witts end with them,. a problem caused 100% by sky and i am left as i am
