Discussion topic: Sky Q Wifi Not Connecting

This message was authored by: Dopey_TheGoat · ‎22 Sep 2023

Sky identifies the wifi. The password is correct but it keeps reading: Unsuccessful connection. Please check your password and try again.

I've tied restarting both the wifi and sky device. I've pressed the WPS button and tried resetting.

This message was authored by: Lisa-P1987 · ‎23 Sep 2023

Hi there @Dopey_TheGoat , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Zshan · ‎23 Sep 2023

Hi,

I am having the same problem. I need help as well.

This message was authored by: Tom-W19 · ‎25 Sep 2023

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom

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