0

Discussion topic: Sky Q Wi-Fi Disabled: What Happens to My Minis?

Reply
This message was authored by: lauren1421

Sky Q Wi-Fi Disabled: What Happens to My Minis?

I currently have a Sky Q 2TB box connected to my Sky router (SR203) via Ethernet. I also have three Sky Minis and a Sky Booster connected over Wi-Fi. If I turn off the 2.4GHz and 5GHz Wi-Fi from the engineer settings on the main box, will this affect the Sky Q mesh and stop the Minis from connecting?

Reply

All Replies

This message was authored by: nigea99

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?

Posted by a Superuser, not a Sky employee. Find out more

@lauren1421 wrote:

I currently have a Sky Q 2TB box connected to my Sky router (SR203) via Ethernet. I also have three Sky Minis and a Sky Booster connected over Wi-Fi. If I turn off the 2.4GHz and 5GHz Wi-Fi from the engineer settings on the main box, will this affect the Sky Q mesh and stop the Minis from connecting?


hi @lauren1421 

 

I am not an expert in this but I think the answer, is possibly. 

 

With non SKY providers then the answer is definitely, but when your provider is SKY the Main box & minis all help to form the mesh, so taking the main Q box out it, may affect the signal to one or more minis - it all depends whether they can get agood  enough signal from the router, booster & other minis

This message was authored by: Marlu-Nyu

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?


@lauren1421 wrote:

I currently have a Sky Q 2TB box connected to my Sky router (SR203) via Ethernet. I also have three Sky Minis and a Sky Booster connected over Wi-Fi. If I turn off the 2.4GHz and 5GHz Wi-Fi from the engineer settings on the main box, will this affect the Sky Q mesh and stop the Minis from connecting?


Yes, it will affect the Minis.
The Wi-Fi you see in the Sky Q box's engineer settings is the same mesh network that the Minis and Booster use to connect. Even if your main box is linked to the router by Ethernet, the Minis still rely on the Q box's Wi-Fi to communicate.

If you disable both 2.4GHz and 5GHz on the main Q box, the Minis and Booster will lose their connection unless they are hard-wired by Ethernet or connected through powerline adapters.

So in short: keep Wi-Fi on in the main Q box if you want the Minis to work wirelessly.

This message was authored by: nigea99

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?

Posted by a Superuser, not a Sky employee. Find out more

@Marlu-Nyu wrote:

@lauren1421 wrote:

I currently have a Sky Q 2TB box connected to my Sky router (SR203) via Ethernet. I also have three Sky Minis and a Sky Booster connected over Wi-Fi. If I turn off the 2.4GHz and 5GHz Wi-Fi from the engineer settings on the main box, will this affect the Sky Q mesh and stop the Minis from connecting?


Yes, it will affect the Minis.
The Wi-Fi you see in the Sky Q box's engineer settings is the same mesh network that the Minis and Booster use to connect. Even if your main box is linked to the router by Ethernet, the Minis still rely on the Q box's Wi-Fi to communicate.

If you disable both 2.4GHz and 5GHz on the main Q box, the Minis and Booster will lose their connection unless they are hard-wired by Ethernet or connected through powerline adapters.

So in short: keep Wi-Fi on in the main Q box if you want the Minis to work wirelessly.


As mentioned,  I admit an not an expert but I don't think it is guaranteed not to work - unlike when the router/wifi is non SKY (although I think the chances are quite high)

 

@lauren1421 just out of interest is there a specific reason you want to turn it off, as the main box does help maintain the mesh for other devices as well as for minis ?

Avatar for lauren1421
Level 3 icon
Topic Author
This message was authored by: lauren1421

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?

@Marlu-Nyu Thank you 

 

So downloads and streams will all go via the ethernet cable on the main Q box and the minis will connect via the wi-fi settings/Mesh

Avatar for lauren1421
Level 3 icon
Topic Author
This message was authored by: lauren1421

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?

@nigea99 Thank you 

 

It was mentioned by a sky engineers that i could - just want to ensure that downloads etc go via Ethernet, free some traffic on the wi-fi

This message was authored by: nigea99

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?

Posted by a Superuser, not a Sky employee. Find out more

@lauren1421 wrote:

@nigea99 Thank you 

 

It was mentioned by a sky engineers that i could - just want to ensure that downloads etc go via Ethernet, free some traffic on the wi-fi


@lauren1421 thanks for that - personally, I have no idea how the boxes prioritise traffic so I guess that  would force it.

 

You may be lucky but think the minis will suffer without the main box being an active part of the mesh.

Avatar for lauren1421
Level 3 icon
Topic Author
This message was authored by: lauren1421

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?

@nigea99 Thanks - I think i will leave them turned on 👍

This message was authored by: nigea99

Re: Sky Q Wi-Fi Disabled: What Happens to My Minis?

Posted by a Superuser, not a Sky employee. Find out more

@nigea99 wrote:

@lauren1421 wrote:

@nigea99 Thank you 

 

It was mentioned by a sky engineers that i could - just want to ensure that downloads etc go via Ethernet, free some traffic on the wi-fi


@lauren1421 thanks for that - personally, I have no idea how the boxes prioritise traffic so I guess that  would force it.

 

You may be lucky but think the minis will suffer without the main box being an active part of the mesh.


BTW I should add that downloads are throttled at SKY Servers end (to just over streaming speeds) so are unlikly to take the full wifi bandwith

Reply