Sky Q Remote intermittent beeping

[Wardinho]

Hi,

my Sky Q remote has started beeping like someone has pressed the finder button on the box every 30-60 minutes.

Everything is working as it should. I thought it might be the batteries, but I've checked and they still have charge in them.

Any idea what's causing this?

[oldfella]

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@Wardinho wrote:

Hi,

my Sky Q remote has started beeping like someone has pressed the finder button on the box every 30-60 minutes.

Everything is working as it should. I thought it might be the batteries, but I've checked and they still have charge in them.

Any idea what's causing this?

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Hi @Wardinho 

Are you sure it is the remote bleeping and not a smoke alarm with low battery?

[Laing1]

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@Wardinho wrote:

Hi,

my Sky Q remote has started beeping like someone has pressed the finder button on the box every 30-60 minutes.

Everything is working as it should. I thought it might be the batteries, but I've checked and they still have charge in them.

Any idea what's causing this?

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@Wardinho probably not this but have you checked that the middle Q button on the front of the box hasn't got stuck in 

[Wardinho]

Are you trolling me? Obviously I know the difference between a remote control beeping and my smoke alarm.  **bleep**?

[Invisiblename]

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@Wardinho wrote:

Are you trolling me? Obviously I know the difference between a remote control beeping and my smoke alarm.  **bleep**?

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@oldfella  was trying to be helpful, you won't believe some of the 'issues' that get raised in this forum that turned out to be simple to resolve.  It always helps to rule those out first! (Remember this is a customer helps customer forum).

Have you tried turning your Sky Q box off at the mains to initiate a cold restart?