Sky Q Remote box

[minieiley3]

Sky is working on the main box & a remote but not on the second remote. It is stuck on the start up information and will not move

[oldfella]

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@minieiley3 wrote:

Sky is working on the main box & a remote but not on the second remote. It is stuck on the start up information and will not move

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Hi @minieiley3 

Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on

[minieiley3]

I was still unable to get the remote q box working, even after trying numerous options

[oldfella]

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@minieiley3 wrote:

I was still unable to get the remote q box working, even after trying numerous options

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Then the conclusion is in the link I posted @minieiley3 

https://www.sky.com/help/articles/sky-q-box-wont-turn-on