@Mark+Reeves wrote:
So on my Sky Q remote only two buttons will work. Of the four directional buttons only the up and down will work. I rebooted the remote by the 7+9 then 1+3 technique, but that didnt help. I brought down the remote from upstairs and it was exactly the same. Then I pushed the reset button the front of the box and an amber ligth came on to the right of the green light, which flashed for twenty seconds or so before going off. Finally I switched the box off at the mains, waited two minutes and then restarted. No change.
So I'm stuck watching BBC2, which is fine, but I was hoping to watch some football.
There is no reset button on the front of a Q box @Mark+Reeves
Sounds like you pressed the WPS button.
Unlikely to be the same issue with 2 different remotes.
Did you follow the procedure exactly to reset the remote.
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
