24 Jun 2024 09:10 PM
I have main Sky Q box and 2 minis. The second one I have had only 1 week. It no longer allows me to watch sky as it says I am watching too many boxes. Any ideas please
25 Jun 2024 04:57 AM - last edited: 25 Jun 2024 04:59 AM
Posted by a Superuser, not a Sky employee. Find out more@Bluenosedugarry
You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a third mini box if the first one in use is being used for a streaming app ie: Netflix or DIsney+.
Be aware the original 1TB non UHD box only allows one mini box to be in use. To check if you have the non UHD 1TB box check in:-
Home - Settings - System Info - Hardware Version
If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.
All 2TBs and the UHD/HDR 1TB permit two mini boxes.
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