08 Dec 2024 07:47 PM
We have a multi-room account with a Sky Q box and 2 Sky Q mini boxes. My in-laws have ended their Sky Q subscription. They had a Sky Q mini box. Would we be able to link that to our Sky Q box as it will be of no use to them?
08 Dec 2024 07:50 PM
Posted by a Superuser, not a Sky employee. Find out moreDefinitely not. Sky will ask for its return AND it can only be used at the account address (theirs) anyway.
08 Dec 2024 07:51 PM
Posted by a Superuser, not a Sky employee. Find out more
@CDD1973 wrote:
We have a multi-room account with a Sky Q box and 2 Sky Q mini boxes. My in-laws have ended their Sky Q subscription. They had a Sky Q mini box. Would we be able to link that to our Sky Q box as it will be of no use to them?
Afraid not @CDD1973
Their mini must be returned to Sky and cannot be used on anyone else's account
08 Dec 2024 09:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@CDD1973 wrote:
Would we be able to link that to our Sky Q box as it will be of no use to them?
Unfortunately many Q users are unaware that all Q television boxes are on loan from Sky, even if an initial fee was paid.
https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment
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