0

Discussion topic: Sky Q Mini Box

Reply
This message was authored by CDD1973 This message was authored by: CDD1973

Sky Q Mini Box

We have a multi-room account with a Sky Q box and 2 Sky Q mini boxes. My in-laws have ended their Sky Q subscription. They had a Sky Q mini box. Would we be able to link that to our Sky Q box as it will be of no use to them?

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky Q Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@CDD1973 

Definitely not. Sky will ask for its return AND it can only be used at the account address (theirs) anyway. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
This message was authored by oldfella This message was authored by: oldfella

Re: Sky Q Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@CDD1973 wrote:

We have a multi-room account with a Sky Q box and 2 Sky Q mini boxes. My in-laws have ended their Sky Q subscription. They had a Sky Q mini box. Would we be able to link that to our Sky Q box as it will be of no use to them?


Afraid not @CDD1973 

Their mini must be returned to Sky and cannot be used on anyone else's account

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Q Mini Box

Posted by a Superuser, not a Sky employee. Find out more

@CDD1973 wrote:

Would we be able to link that to our Sky Q box as it will be of no use to them?


Unfortunately many Q users are unaware that all Q television boxes are on loan from Sky, even if an initial fee was paid.

 

https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion