Sky Q Mini Box, technical fault

[Ady7]

We have Sky q Multi room. One of the boxes is in an out building. 
this is hardwired from main router in the house with a Tether booster. All was working fine u til we recently changed broadband provider to EE, and now I can't get the box in the outer building to work. Connects to Sky Q box in the house and everything fine (2 ticks) but states technical fault and doesn't display live tv.

I have completed a full factory reset on the mini, cleared previous settings.

Any suggestions please? 

[oldfella]

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@Ady7 wrote:

We have Sky q Multi room. One of the boxes is in an out building. 
this is hardwired from main router in the house with a Tether booster. All was working fine u til we recently changed broadband provider to EE, and now I can't get the box in the outer building to work. Connects to Sky Q box in the house and everything fine (2 ticks) but states technical fault and doesn't display live tv.

I have completed a full factory reset on the mini, cleared previous settings.

Any suggestions please? 

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Hi @Ady7 

Afraid that Q minis will not connect reliably by Ethernet to non Sky Q devices unless all Q boxes are connected by the same method to the same Network devices.