21 Mar 2024 12:03 PM
I am getting Licence Error 3304 on all Paramount+ content on Main Sky Q box. I can watch videos on the Mini boxes, and the progress of where I have watched to on the mini box is fed back to the main Sky Q. So far I have tried the following
So far nothing has worked. Please advise on how to fix
21 Mar 2024 12:15 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
21 Mar 2024 12:15 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.
21 Mar 2024 12:34 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @Sky+Cust+R to chat.
21 Mar 2024 02:06 PM
Have responded to the chat and pasted link into it.... am just waiting for response
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