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Discussion topic: Sky Q Keeps turning off!

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This message was authored by: NickVern

Sky Q Keeps turning off!

Hey I have started getting an issue where my sky q box keeps turning off and then on again on its own when I'm watching recorded content 

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This message was authored by: TechmanagerMal

Re: Sky Q Keeps turning off!


@NickVern wrote:

Hey I have started getting an issue where my sky q box keeps turning off and then on again on its own when I'm watching recorded content 


Only on recordings.

Try checking all connections and then reboot the box.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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This message was authored by: NickVern

Re: Sky Q Keeps turning off!

Thanks, done all that still happening! Tried to find a number to call someone but more chance of winning the lottery haha

This message was authored by: TechmanagerMal

Re: Sky Q Keeps turning off!

For the general-purpose number click on "Need more help" at the bottom of this page
https://www.sky.com/help/home.

Passing on the tips I have learned in over 25 years as a more than satisfied Sky customer.



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