Sky Q Internet connection Dropping out

[Liam42]

I have recently moved to sky broadband and ever since I have experienced constant dropping outs between the sky max and sky q. Most other devices don't seem to have an issue. Does anyone else have this issue and any resolutions

[oldfella]

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@Liam42 wrote:
I have recently moved to sky broadband and ever since I have experienced constant dropping outs between the sky max and sky q. Most other devices don't seem to have an issue. Does anyone else have this issue and any resolutions

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Hi @Liam42 

If you have connected your Max hub to your Q box by WPS see if it is more reliable if you use SSID and password.

It would appear that the Sky Max hub acts mor like a 3rd party router.

[Chodley]

... and the Q is diabolical at maintaining a wifi signal to a 3rd party router.

Interesting that you were obviously using one before and didn't get problems.