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Discussion topic: Sky Q HDD Error causes Mini box to not work

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This message was authored by Greytide17 This message was authored by: Greytide17

Sky Q HDD Error causes Mini box to not work

I have a Sky Q box that suffered a HDD error. I reset the HDD losing all my recordings and it worked for an hour or so. It then came up with the HDD error again. I could not fix this and just started the box to watch live programs. I then found thet the Sky Q Mini would not work. It came up with a "No Signal" error. I tried everything but have found that it is the HDD error that causdes this to happen. I thought I would post this in case anyone else has this issue and wonders why their Mini box won't work. I have had a replacement Main box and the mini is now happy and working fine.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Q HDD Error causes Mini box to not work

Posted by a Superuser, not a Sky employee. Find out more

The mini is a slave to the main box - satellite signals are cached on the hard disk before being sent to the mini.   (This is why mini's fail when the main box does)

I am just another Sky customer and my views are my own
Greytide17
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This message was authored by Greytide17 This message was authored by: Greytide17

Re: Sky Q HDD Error causes Mini box to not work

There isn't much info on that so I hope this saves someone some heartache!

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