Sky Q Connectivity Issue

[Madalina12]

Hi all, I am having issues with my Sky Q box. My WiFi is working fine, but I can’t connect Sky Q to my WiFi. (WiFi is Sky as well). And also, I am not able to connect with any of my mini boxes to the network. Any help would be appreciated!

[Mr+Flibbles+86]

Hi there @Madalina12 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.