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Discussion topic: Sky Q Box hard drive noise

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This message was authored by AdamBates This message was authored by: AdamBates

Sky Q Box hard drive noise

For a couple of weeks now my Sky Q box hard drive keeps whirring. At first I thought it was updates but it does it about every 40 mins and can last up to 5 mins. It doesn't matter if the box is on or on stand-by. The box doesn't feel hot so I don't think it's the fan. Any ideas? The box works fine, it's just annoying.

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This message was authored by Laing1 This message was authored by: Laing1

Re: Sky Q Box hard drive noise

Posted by a Superuser, not a Sky employee. Find out more

@AdamBates wrote:

For a couple of weeks now my Sky Q box hard drive keeps whirring. At first I thought it was updates but it does it about every 40 mins and can last up to 5 mins. It doesn't matter if the box is on or on stand-by. The box doesn't feel hot so I don't think it's the fan. Any ideas? The box works fine, it's just annoying.


@AdamBates The only 2 things it could be is the fan or the hard drive is the box well ventilated nothing stacked on top of it or under it ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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