11 May 2023 07:43 AM
12 May 2023 08:26 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
01 Feb 2024 07:24 AM
Did you get an awnsaw.
I got exactly the same issue (New box as well)!
Also, my box is taken off standby so its on all the time.
We turn the Tv on/off with its own remote leaving the sky Q on but after a gap of it being turned off we get the same 'No signal message' and have to reboot? @united2467
01 Feb 2024 08:30 AM
Posted by a Superuser, not a Sky employee. Find out moreIs it a Samsung TV?
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