Discussion topic: Sky Q 2TB
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Message posted on 22 Apr 2023 07:43 PM
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Sky Q 2TB
Recently had a new 2TB to replace broken one, tv all good, but no apps have downloaded and unable to watch mini box upstairs as in settings these have a cross against them, has snybody hog any ideas please
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Message posted on 22 Apr 2023 07:51 PM
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Re: Sky Q 2TB
Sorry about spelling errors
Message posted on 22 Apr 2023 08:28 PM
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Re: Sky Q 2TB
@PrinceRoyston wrote:
Recently had a new 2TB to replace broken one, tv all good, but no apps have downloaded and unable to watch mini box upstairs as in settings these have a cross against them, has snybody hog any ideas please
@PrinceRoyston for the apps you could try refreshing the apps in the engineers menu
To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu
scroll down to apps > refresh
for the mini box in settings status watch on mini box where the X is scroll down to this then across to reactivate and press select
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 22 Apr 2023 08:32 PM
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Re: Sky Q 2TB
Hi
Thank for your suggestions, already tried this but made no difference, looks like I need to phone Sky and hopefully they can resolve it
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