17

Discussion topic: Sky Q 2TB box ethernet speed?

Reply
Reply
This message was authored by MendipBuffy This message was authored by: MendipBuffy

Re: Sky Q 2TB box ethernet speed?

Hi, I'm interested in how you configured your Sky Q to just use ethernet. I (along with thousands of people in the north getting new Fibrus connections) am trying to solve this problem. The Fibrus connection comes with a mesh of eero routers which don't play nicely with the Sky Q mesh. If I could pair an eero with each Sky box and tell Sky to only use ethernet it would solve my problem. Neither Sky nor Fibrus are terribly keen to help people with this problem.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Q 2TB box ethernet speed?

Posted by a Superuser, not a Sky employee. Find out more

@MendipBuffy wrote:

 

I'm interested in how you configured your Sky Q to just use ethernet.

 



The only way to do so is to switch off the Sky WiFi entirely on each Q box.


1) Press the ‘Home’ button on the Sky remote control.
2) Scroll down to highlight ‘Settings’ but DO NOT press select.
3) Press ‘001’.
4) Press ‘Select’

Then: Network -

- 2.4Ghz wireless - Off

- 5Ghz wireless - Off

 

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by MendipBuffy This message was authored by: MendipBuffy

Re: Sky Q 2TB box ethernet speed?

Thanks for that - I'll need an additional eero box to cover my Sky boxes but the eero mesh should be pretty useful for the rest of my internet needs.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion