07 Feb 2024 10:35 AM
Good morning. Apologies if this has been covered before. But why, when I leave my box on 401, Sky Sports Main Event UHD (for me, which works as expected), does my box change channel to 858 overnight?
07 Feb 2024 10:44 AM - last edited: 07 Feb 2024 10:45 AM
Posted by a Superuser, not a Sky employee. Find out more
@PlymouthGuy wrote:
Good morning. Apologies if this has been covered before. But why, when I leave my box on 401, Sky Sports Main Event UHD (for me, which works as expected), does my box change channel to 858 overnight?
Hi @PlymouthGuy
I'll try it tonight, but I assume the Q box will not start on a UHD channel afters it's nightly reboot in the early hours.
08 Feb 2024 09:43 PM
Thank you
09 Feb 2024 10:27 AM
Posted by a Superuser, not a Sky employee. Find out more
@PlymouthGuy wrote:
Thank you
Hi @PlymouthGuy
I can confirm that it is normal behaviour for Sky Q not to switch on to a UHD channel.
Tried it last night and my Q box started on Ch 858 same as you found.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion