Discussion topic: Sky Go Issues
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Message posted on 14 Jan 2026 02:07 AM - last edited: 14 Jan 2026 02:15 AM
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Sky Go Issues
A long message.
1) I have a Sky Q box and all is good.
I have a strong broadband and internet connection, and a wired connection from the back of my Sky Q box to my BT router.
1 have no issues watching live tv on my Sky Q box. I can also watch Sky Go on my laptop.
I have noticed that when I go into Settings and then Status and then Watch via Sky Go there is a message that says Your Sky Q box is not enabled to connect to Sky Go. I then click on Reactivate and then click on Confirm and then it takes me back to Watch Via Sky Go. I have done a reboot by turning Sky Q box off at the wall and still no good.
2) On a separate issue. Recently I have noticed when I am watching television through my Sky Q box. Every so often I get a strange alert comes up on my screen asking whether I have any questions. I do nothing and alert disappears after about five seconds.
i look forward to any replies.
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All Replies
Message posted on 14 Jan 2026 05:41 AM
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Re: Sky Go Issues
Do you have a multiscreen sub as you need this to link the Sky app to your Sky Q box as this then allow you to use the app to watch back your recordings when they are connected together.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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