Sky Customer Service Team Email Address

[PandJ2020]

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@kellock2009 wrote:

I did receive an email from Sky though if l logged into the Sky Store, which l did, l could receive a free film of my choice to download and keep for free but when l accessed the Sky Store the option wasn't there to do so. 

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You had to do it on your Q box - if you 'logged in' then you weren't in the right place...

[kellock2009]

Sorry my mistake, wrong use of grammer. I accessed the Sky Store via the app on the Sky Q box. 

[caesarome]

@kellock2009 

Quite a few said they couldn't find it but most did manage to find it in the end as I believe it moved around a few times which will not have helped.

[kellock2009]

Hi Everyone, 

Update

First of all thank you to everyone who responded and contributed to my post today. This is the first time l have used the forum and everyones comments are much appreciated. 

Secondly, l have been online with Sky this evening. The issue of the outage on thecl 15th May didn't go anywhere but after Daniel0210 explained the reality, l didn't die in a ditch over it. However, l did negotiate a new 24 month deal for tv & broadband which l am delighted with. I knoq it's the luck of the draw but if you are ever connected to Osama, he is Mr Fix it. He is an assest to Sky and if thia post is being monitored, l hope Sky recognise him. 

[Daniel0210]

@kellock2009 

You may wish to post some positive comments on this board

https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks 

[nigea99]

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@kellock2009 wrote:

Hi Everyone, 

Update

First of all thank you to everyone who responded and contributed to my post today. This is the first time l have used the forum and everyones comments are much appreciated. 

Secondly, l have been online with Sky this evening. The issue of the outage on thecl 15th May didn't go anywhere but after Daniel0210 explained the reality, l didn't die in a ditch over it. However, l did negotiate a new 24 month deal for tv & broadband which l am delighted with. I knoq it's the luck of the draw but if you are ever connected to Osama, he is Mr Fix it. He is an assest to Sky and if thia post is being monitored, l hope Sky recognise him. 

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hi @kellock2009 

Glad something positive for you came out of this.

Regarding the thanks for the interaction with Osama, there is a dedicated 'Give Thanks' section:

https://helpforum.sky.com/t5/Send-Thanks-to-Sky/idb-p/sendthanks

[kellock2009]

Done. Thank you for the link. 👍

[Terraces]

My sky installation should  happend  this afternoon and no one has shown up  any info would be appreciated kind regards Kenneth keogh 

[PandJ2020]

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@Terraces wrote:

My sky installation should  happend  this afternoon and no one has shown up  any info would be appreciated kind regards Kenneth keogh 

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As we're other customers here we cannot give you that....