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Discussion topic: Sky Cinema and Paramount + issues not resolved

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This message was authored by: PON

Re: Sky Cinema and Paramount + issues not resolved

Just in case your minibox doesn't pick Paramount+ up, I found this in another chat and it has worked for me, I've 2 boxes with the paramount+ finally!  It's only taken me 6 months....

 

 

 
This message was authored by oldfellaThis message was authored by:oldfella Answer

‎19 Sep 2023 09:10 PM - last edited: ‎19 Sep 2023 09:11 PM

Posted by a Superuser, not a Sky employee. Find out more
@megan121 wrote:

The Mini box (which is the one not loading Paramount+) is Q220 the main box is Q200 (but paramount is working on this one. Trying to update the main box which has been software update in progress for the last 20mins. i'm not sure it's working. you think if they both update to the same version paramount will work? 

Hi @megan121 

No guarantees but they need to on the same Software version.

  1. Go to Settings, then System Info and highlight Software version.
  2. Choose Setup and then select Software download.
  3. Your box will start to download the latest software. This can take up to 10 minutes.
  4. To check the status of the software download, go to Settings, then System info and highlight Software version.
  5. When it says "Software update successful" press the Standby button on your remote.
  6. When your box restarts, follow the on screen messages. You'll then be on the latest software version.
This message was authored by: mikal1983

Re: Sky Cinema and Paramount + issues not resolved

Done that yesterday, nothing

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