Sky Box sound

[edna+mcc]

The sound on my sky box is cutting out every few mins tried TV without sky box and works fine so definatly sky box 

[Daniel0210]

@edna+mcc 

Have you tried rebooting your main Sky Q box? 
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ after 30 seconds switch the box back on
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button