0

Discussion topic: Sky Box Red Light

Reply
This message was authored by: JFW13

Sky Box Red Light

Sky box won't turn on, light constantly red. Tried resetting, unplugging, changing battery remote......either goes off completely or just shoes red light 

Reply

All Replies

This message was authored by: oldfella

Re: Sky Box Red Light

Posted by a Superuser, not a Sky employee. Find out more

@JFW13 wrote:

Sky box won't turn on, light constantly red. Tried resetting, unplugging, changing battery remote......either goes off completely or just shoes red light 


Hi @JFW13 

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Reply