19 Nov 2024 05:43 PM
19 Nov 2024 05:47 PM
Posted by a Superuser, not a Sky employee. Find out more
@Russ777 wrote:
I can not get the program sweetheart to play
@Russ777 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
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