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Discussion topic: Skey dish rusting away hanging off wall

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This message was authored by Stephyswarbrick This message was authored by: Stephyswarbrick

Skey dish rusting away hanging off wall

Please could a new sky dish be replaced 

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This message was authored by GD1 This message was authored by: GD1

Re: Skey dish rusting away hanging off wall

Posted by a Superuser, not a Sky employee. Find out more

@Stephyswarbrick  You will need to call Sky, you can't request this through a public forum.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Skey dish rusting away hanging off wall

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stephyswarbrick   I'm afraid that you wont get a new Dish installed by posting on a public community forum. You will need to contact Sky or get a local satellite installer. Both may charge as you own the dish, not Sky.

Stephyswarbrick
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This message was authored by Stephyswarbrick This message was authored by: Stephyswarbrick

Re: Skey dish rusting away hanging off wall

I live in the channel islands and unfortunately i don't the the full packages of sky just the box and dish and have to speak with sky to get engineer out can't do it ourselves. But this is where sky sent me on calling them, the automated voice put me here. Thanks for all the advice though I finally got to speak to a human and not a recoding. 

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