Discussion topic: Signal Drop Out
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Message posted on 06 Mar 2024 08:38 AM
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Signal Drop Out
We are having trouble getting our Sky Plus Main Box and mini boxes to connect to our broadband . It keeps dropping out and for the last 2 days its been very poor. Our Broadband is working perfectly with laptops etc so we guess the problem might be the hardware from Sky. We have had it for a long time so maybe needs replacing. We are Sky Diamond members but cant seem to find anyone to talk to about this. We have tried all the options to reboot etc but this keeps happening. Most days we are getting drop out.
Any suggestions greatly welcome.
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All Replies
Message posted on 06 Mar 2024 08:42 AM
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Re: Signal Drop Out
Can you confirm whether you have Sky+, or Sky Q?
Message posted on 06 Mar 2024 08:45 AM
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Re: Signal Drop Out
Its Sky Q
Message posted on 06 Mar 2024 08:47 AM
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Re: Signal Drop Out
When I check on the App it says its a problem with the Broadband ( provided by Virgin)
Message posted on 06 Mar 2024 08:57 AM
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Re: Signal Drop Out
@haylo8 wrote:
Its Sky Q
You posted in the Sky+ forum. I'll move the thread to a more suitable forum.
Message posted on 06 Mar 2024 08:59 AM
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Re: Signal Drop Out
Sorry I think it was because I first thought thats what we had. I'm a bit of a rookie at this.
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