Sick and tired of internet drop off, sky q mini boxes disconnecting

[quagmire1982]

Sick and tired of internet drop off, sky q mini boxes disconnecting.

ive contacted you several times but always ignored with lower than guaranteed internet speed, weekly resetting of router, devices etc. paying thousands a year for a service which has sadly just become unreliable. Over 20 years with sky and I'm virtually DONE!

[Tom-W19]

Hi @quagmire1982 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147