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Discussion topic: Series availability expiry dates and downloading

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Alan+G.
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This message was authored by Alan+G. This message was authored by: Alan+G.

Series availability expiry dates and downloading

‎11 Dec 2024 08:52 AM

Hi all,

Just had to swap my Sky Q box so adding back on my recordings and whilst downloading the remaining Reno 911! episodes it says on the planner "Available until 31 December".  If I download these onto my Sky Q box will they disappear after 31 December or will they remain for me to watch but just no longer be available to download again? Thanks Alan 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Series availability expiry dates and downloading

‎11 Dec 2024 10:34 AM

Posted by a Superuser, not a Sky employee. Find out more

@Alan+G. 

The given date is when the ability to view the programmes will stop. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Richardsky1
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Re: Series availability expiry dates and downloading

‎09 Jan 2025 02:44 PM

My understanding...

Available date is shown before download.

Once downloaded it will stay on your box after that date, unless it has an expiry date for the download shown. 

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