See all On Demand programmes on a Sky channel

[Richardsky1]

New to sky q, upgraded from sky hd.

I'm trying to see all the programmes available to download on sky comedy, but it only shows me by category- top picks, sky originals, masters of stand up, best of us.

Not all programmes are there.  For example, I made a note that I wanted to watch John Early: Now more than ever.......before I left sky hd.  I can only find this via a search.  I can't see it on any menus.

Same for all the sky channels on demand (sky documentaries etc).

Sky box sets doesn't have a    by channel    option either.

Am I doing something wrong?

Thanks for any help.

[nigea99]

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@Richardsky1 wrote:

New to sky q, upgraded from sky hd.

I'm trying to see all the programmes available to download on sky comedy, but it only shows me by category- top picks, sky originals, masters of stand up, best of us.

Not all programmes are there.  For example, I made a note that I wanted to watch John Early: Now more than ever.......before I left sky hd.  I can only find this via a search.  I can't see it on any menus.

Same for all the sky channels on demand (sky documentaries etc).

Sky box sets doesn't have a    by channel    option either.

Am I doing something wrong?

Thanks for any help.

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hi @Richardsky1 

Unfortunately the layout on SKY Q does at times seem more restrictive showing what SKY think you might want   or in an order they think you might want rather than what you want in a logical order.

You should be able to find what you want by either Voice Search  (John Early:Now More than Ever was rrtunred with many other results for me when I trued 'John Early').

Alternatively use the manual search (the magnifying glass button below the Record button)

[Richardsky1]

Thanks.  Yes, I can only find it via a manual search....but you have to know it exists in the first place to be able to search for it. 

The only reason I knew it existed was because I had it downloaded on my old sky hd box before moving to Q.  On sky hd I worked my way through (all) the programmes available to download by channel.

In this example - how would anyone ever come across        John Early: Now more than ever       on Q?

They would never manually search for it if they didn't know of it.

This seems like a massive flaw.

[nigea99]

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@Richardsky1 wrote:

Thanks.  Yes, I can only find it via a manual search....but you have to know it exists in the first place to be able to search for it. 

The only reason I knew it existed was because I had it downloaded on my old sky hd box before moving to Q.  On sky hd I worked my way through (all) the programmes available to download by channel.

In this example - how would anyone ever come across        John Early: Now more than ever       on Q?

They would never manually search for it if they didn't know of it.

This seems like a massive flaw.

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@Richardsky1 

I can't disagree.

SKY Cinema is almost as bad - there is an 'All' listing but this is just one massive listing with no sub-divisions and being Q is thumbnails - that requires you to scroll through if you have the patience (& you loose your place once you make a selection)

How anyone in their right mind thinks that it is of much use is beyond me - it is almost like they felt they had to include it to meet a target

[Richardsky1]

Thanks for confirming.

It means most Sky Q on demand content is never going to be watched, because people don't ever get to see it in any menu/listing.  

Bizarre that Sky think this is ok.

[oldfella]

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@nigea99 wrote:

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I can't disagree.

SKY Cinema is almost as bad - there is an 'All' listing but this is just one massive listing with no sub-divisions and being Q is thumbnails - that requires you to scroll through if you have the patience (& you loose your place once you make a selection)

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Hi @nigea99 

Cinema listing All is in Alphabetical order

[nigea99]

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@oldfella wrote:

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@nigea99 wrote:

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I can't disagree.

SKY Cinema is almost as bad - there is an 'All' listing but this is just one massive listing with no sub-divisions and being Q is thumbnails - that requires you to scroll through if you have the patience (& you loose your place once you make a selection)

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Hi @nigea99 

Cinema listing All is in Alphabetical order

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Yes I know  - fun scrolling  to get to a  film like Zulu !

(Obviously you wouldn't use it if you know a film you specifically want to watch but using it to illustrate a point)

Logical - yes

Usefull - pretty well not IMO 

[Richardsky1]

I got an email from sky to ask me if this answered my question. 

So I can say yes... I now know that Sky have no concept of what customers want and are quite prepared to downgrade their current system in order to make people constantly upgrade in the future. 

[ChrisK8]

Totally agree. I've had Sky Q for six years and this flaw drives me nuts!