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Discussion topic: Second q box

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debbiegidley
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This message was authored by debbiegidley This message was authored by: debbiegidley

Second q box

‎23 Oct 2023 12:00 AM

The second q box stopped working - no connection - endless attempts at fixing - thinking of leaving sky as I object to time spent re booting etc - waste of money and time 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Second q box

‎23 Oct 2023 05:32 AM

Posted by a Superuser, not a Sky employee. Find out more
@debbiegidley wrote:

endless attempts at fixing 

@debbiegidley 

I presume you're referring to a Sky Q mini box. Have you just been trying to reboot the mini box, in which case reboot the main box, then when that's back up and running reboot the mini box. If that fails you can always call Sky and ask for technical advice there. You'd have to contact Sky anyway if you wanted to cancel. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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