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Discussion topic: Screen says to use this device you need to upgrade the subscription but I have a subscription?

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Lucinda3
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This message was authored by Lucinda3 This message was authored by: Lucinda3

Screen says to use this device you need to upgrade the subscription but I have a subscription?

‎23 Nov 2024 09:48 PM

Screen says to use this service you need to upgrade your subscription -but I have a subscription and I can't get onto it? 

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oldfella
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Re: Screen says to use this device you need to upgrade the subscription but I have a subscription?

‎23 Nov 2024 09:53 PM

Posted by a Superuser, not a Sky employee. Find out more
@Lucinda3 wrote:

Screen says to use this service you need to upgrade your subscription -but I have a subscription and I can't get onto it? 

Exactly what device are you trying to use @Lucinda3 ?

Also do you have a Q Multiscreen subscription?

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Lucinda3
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This message was authored by Lucinda3 This message was authored by: Lucinda3

Re: Screen says to use this device you need to upgrade the subscription but I have a subscription?

‎23 Nov 2024 10:48 PM

No I don't have multiscree

 

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